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Image by Pawel Czerwinski

Solutions for Shopping Malls

UrbanChain transforms malls into connected, data-driven destinations—delivering a modern touch-free experience, smarter operations, and deeper customer engagement.

Touch-free Experience

☑️ Touchless Parking

☑️ Navigation

☑️ Receipt Recognition

☑️ EV charging

Visitor Analytics

☑️ Customer profiling

☑️ Personalized offering

☑️ Real-time data

☑️ Leasing analytics

Loyalty Programs

☑️ Retail Ecosystem

☑️ Loyalty tiers

☑️ AI-driven Offer Engine

☑️ Customizable rewards

Multi-asset Solutions

☑️ Centralized remote operations

☑️ Cross-mall promotions

☑️ Traffic management

Touch-free shopping

No tickets. No coupons. No kiosks. No checkout friction.
With UrbanPass, every visit is automatically recognized — from parking to payment to rewards. Customers just drive in, shop, and leave. Everything else happens in the background.

Enhance Tenant Experience · Boost Dwell Time
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Navigation & Redemption

No more lost shoppers or redemption counters.
UrbanPass guides visitors directly to shops, restaurants, offers, and rewards — and applies benefits automatically at exit.

Using

Car-as-ID

Touchless Parking + EV charging

All-in-one payment for parking & EV charging with integrated redemption

Park & Dine

01 Book

Reserve a table before arrival using UrbanPass — branded for your mall or tenant.

02 Come

The car is detected on entry — restaurant receives auto check-in notice. No scanning. No waiting.

03 Dine

Guests walk straight to their table. Orders can be pre-confirmed or adjusted on-site.

04 Leave

Parking & dining payments are auto-settled at exit. No cashier stops.

Visitor Analytics

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Vehicle data

Using our vehicle recognition solution, you can monitor who come to your malls, which cars they drive, how often they come & how long they stay, ...

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Receipt data

In order to redeem discounts and offers, visitors can take a photo of their receipts. You will be able to know the traffic to your tenants, spending power and demographics of your property visitors.

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Customer data

Combining vehicle & receipt recognition together with web app usage analytics, you can get important insights from 100+ live data points per visit. This can be used to increase traffic to your malls and predict leasing trends.

AI-DRIVEN LOYALTY SYSTEM

AI-CRAFTED LOYALTY TOOLS FOR THE BEST RESULTS

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Loyalty Up

The Platform

Real-time visibility across traffic, tenants, campaigns, and revenue — all in one screen.

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Online loyalty data

Multi-tenant management

AI-driven decisions

Custom analytics & reports

Image by Vitaly Gariev

Data That Drives Spending — Not Just Reports

UrbanChain fuses vehicle, transaction, and app data to build live visitor profiles, predict spending trends, and optimize loyalty—all supported by dashboard analytics and case studies.

+18%

Higher purchase

frequency

+11%

Average ticket increase

+13%

Growth in transaction volume

Multi-Asset Solutions

​One Platform. Many Use Cases.

🅿️ Parking & valet operations

🛍 Retail & F&B clusters

🧾 Loyalty & affiliate campaigns

🔌 EV charging & e-mobility

🏢 Mixed-use and residential zones

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Cross-platform integration

with low or no effort
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Rewards and discounts marketplace

Accumulation and reimbursement in all the points of the whole ecosystem.

Behavioral analytics

Enhance targeting and personalization with more data points across ecosystem participants.

Real-time data aggregation

Single customer profile across different platforms. Encrypted data exchange with user ID implies no customer data is shared.

Case studies

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Monterey Place

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The Wai

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Parkside Mall

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D Park

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